Purpose and benefits

Non-verbal behaviour is usually a subconscious use of the body to telegraph meaning, whether the person is on the giving or receiving end of the message.

Since non-verbal behaviour, or body language, is such a natural part of our communication toolkit, its interpretation offers a key to greater human understanding and relationship building. However, this art should be treated with a degree of caution. Misinterpretation, especially when dealing with an international audience, can have damaging consequences.