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Writing to Customers - Avoid Business Speak by 
            Jenny Hill

Purpose

This short activity provides some helpful reminders to ensure your written communication to customers is clear and unambiguous.

Benefits

Writing clearly to customers cuts down on wasted time and ensures your customers understand the points you wish to make.

Audience

Anyone who values clarity of the written word.

Learning method

Replacement exercise and language suggestions.

Time to Complete

10

Length

2 pages

Participants

1

Price

£2 Pounds Sterling
(inc. VAT)

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