
PurposeThis module focuses on the importance of establishing core competencies and adopting competency-based management as a way to differentiate a business from its competition. |
BenefitsProduct and service differentiation is increasingly difficult to sustain in a world where technological development runs at a rapid pace. An organisation can establish a distinct and sustainable competitive advantage by establishing a suite of core competencies with supporting functional and job specific competencies which underpin the individuality of the corporate culture. |
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AudienceAnyone who runs a business or who has responsibility for a business’s strategic approach to its culture and harmonious performance. |
Learning methodChecklist of nine best practices. |
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