
PurposeThis activity on sales skills enables participants to understand the repetitive request technique which will enable them to retain a calm persistence and maintain emotional control. |
BenefitsRepetitive Request Technique can be used to develop a self-protective strategy that will help maintain calmness when asserting our needs. It is also a useful sales technique when we are initially turned down. |
Related SolutionsChoosing & Using Assertive Behaviour Managing Behaviour : Asking Questions |
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AudienceTrainers and those wishing to build confidence at work. |
Learning methodActive. Role play. |
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