Purpose

This work-based activity helps participants understand how differently colleagues can view the same issue. It illustrates how we can actively turn concern into delights.

Benefits

This lively activity helps participants understand how different people view things in different ways. It illustrates how we can positively change impressions.

Related Solutions

Audience

Experienced customer contact employees.

Learning method

Active. Individual or pair work based activity.

Time to Complete

Length

pages

Participants

Price

(inc. VAT)