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Rewarding Contact Handler Performance by 
            Jo Hughes

Purpose

This activity encourages you to think 'outside of the box' when considering rewards for your Contact Centre team.

Benefits

There is no right way to reward your team members. Little things can often work better than the grand gesture. This helpful activity should give you new insights.

Audience

For Call and Contact Centre Managers or those wishing to develop the skills to manage a centre.

Learning method

Practical. Ten ideas for rewarding your team in different ways.

Time to Complete

20

Length

6 pages

Participants

one

Price

£5 Pounds Sterling
(inc. VAT)

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