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Handling Questions and Objections by 
            Jenny Hill and Joy Packard

Purpose

A presentation skills activity which helps participants take questions from a group and practice the skills of handling objections, listening actively, questioning or coping with no questions.

Benefits

Helps participants handle questions and objections with confidence making their presentations memorable and effective.

Audience

For participants at all levels who want to develop their presentation skills on a one-to-one or group basis.

Learning method

Active. Working in trios, taking the roles of speaker, listener and observer in turn, participants practice the skills of handling objections, listening actively and coping with no questions. They then receive feedback.

Time to Complete

30

Length

9 pages

Participants

more then one

Price

£5 Pounds Sterling
(inc. VAT)

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