Purpose and benefits

Although e-mail is a widely-used medium, many people do not know how to use it well. As it’s an ‘instant’ way of getting in touch with others, it’s easy to overlook the basics of business correspondence such as spelling, grammar, and punctuation in e-mails, but it’s important that you maintain high standards however you communicate with others. The style you use for a message will, clearly, depend on the recipient, but take time in judging what you’re writing to whom so that your company’s image or reputation is always enhanced, never diminished.

Related Solutions

Audience

For individuals and managers at all levels.

Learning method

Practical. Management checklist, answers to FAQs, common traps, and suggested action plans.

Time to Complete

20 mins

Length

7 pages

Participants

1

Price

£2 Pounds Sterling
(inc. VAT)