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Purpose and benefits

Choosing the right staff is vitally important for any business. Once shortlisted candidates have been interviewed and otherwise assessed, you need to choose the successful candidate to whom the position will be offered. This is harder than it seems. By this point you will have gathered a great deal of information about each candidate, and there is a danger that information overload may result in you relying on subjective impressions and biases. Having a structured process will enable you to make the fairest and most objective decision.

In addition, when you are selecting staff to employ, you must be particularly careful to ensure that you comply with discrimination legislation. If, at interview, job applicants are subjected to questions that have an underlying discriminatory impact—or gain the overall impression that they are being treated less favourably on the grounds of gender, religion, race, age, sexual orientation, or disability—you could ultimately face a complaint of unlawful discrimination at an employment tribunal.