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Purpose and benefits

It’s not always easy to say “no”. As we grow up, we’re generally encouraged to do what other people tell us. If we do, we’re rewarded; if we don’t, we’re punished. Once we’re in the working world, we assume we’ve left these childhood maxims behind, but you’d be surprised how much they stay with us. As a result, not complying with others’ requests tends to make us feel uncomfortable and some people are prepared to use this to their advantage as they try to fob off work that they really should be doing themselves.

Being able to say “no” to unreasonable requests should be part of your skills repertoire. It will help you to keep on top of your workload, set parameters around your time, and boost your confidence.