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Purpose and benefits

The word “empowerment” has received a lot of bad press in the business world. To many people, it is “the dreaded E-word!” The reason for this might be that “empowerment” has been used too often as a sop to appease discontent, and as a means of abdicating responsibility; if managers can get employees to adopt a sense of ownership and power, their own load becomes less onerous!

In essence, however, empowerment is a good thing. Research tells us that empowered individuals experience improved initiative, energy, and motivation. Their self-confidence is increased, as is the level of tenacity they display when faced with setbacks. An empowered person takes responsibility for making decisions and following them through to completion; they feel energised and excited by what they are doing and are prepared to commit to achieving mutually-agreed goals.