
PurposeThis communication skills activity prompts participants to think about the variety and suitability of the method of communications they may use daily. |
BenefitsConfidentiality, speed, brevity, cost, rapport building - all these can be factors in deciding how to communicate effectively. This activity opens participants' eyes on when to use different methods of communication. |
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AudienceTrainers / Participants who communicate electronically |
Learning methodActive. Identifying different types of methods of communication and their appropriateness for differing requirements. |
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