Purpose

This communication skills module enables participants to understand the do's and don'ts of sending e-mail messages.

Benefits

Learn not to flame, junk, USE ALL CAPS; learn how to use abbreviations and symbols TTFN , - : ) etc, etc !

Related Solutions

Audience

Trainers and learners who communicate electronically.

Learning method

Practical. Learning good practice - avoiding poor practice in using the e-mail..

Time to Complete

Length

pages

Participants

Price

(inc. VAT)