Purpose

This communication skills activity allows participants to understand the principles to follow in making a conference call and the opportunity to practice these skills.

Benefits

Understanding the principles and providing the opportunity of putting these principles into practice gives people the confidence to use new technology skilfully.

Related Solutions

Audience

Trainers and learners who communicate electronically.

Learning method

Active. Input & role play using camcorder and monitor.

Time to Complete

Length

pages

Participants

Price

(inc. VAT)