Purpose

This activity shows participants how much concentration is required when using two methods of communication at the same time.

Benefits

It can be difficult to transcribe information from one medium such as the telephone to another such as an order form. This activity provides some tips and opportunities to practice this skill.

Related Solutions

Audience

Trainers / Participants who communicate electronically

Learning method

Active. Learning maze.

Time to Complete

Length

pages

Participants

Price

(inc. VAT)