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Social Network Mapping by 
            Cathy Lake

Purpose

This knowledge management activity demonstrates a technique known as Social Network Mapping (SNM) which will help you determine the flow of information inside your organisation and the seats of power.

Benefits

Knowledge management is a key to organisational success. With SNM you will ensure that your ability to obtain and pass on knowledge is highly effective.

Audience

For executives wishing to develop their own relationship building skills or teamleaders wishing to coach or train their teams in the skills and importance of good colleague care.

Learning method

Practical. Converting your organisation chart into a dynamic flow chart of information will reveal the pawns, the gatekeepers, the links that can be by-passed and those that must be retained. It will also show how efficiently information is being passed and whether there are decisions you could take which will improve that efficiency.

Time to Complete

40

Length

6 pages

Participants

one

Price

£5 Pounds Sterling
(inc. VAT)

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