
PurposeThis colleague care activity helps you appreciate the value of building a strong internal customer network. You will identify the individuals in your network and look at ways of strengthening the links. |
BenefitsA network is not really about structures although they are the platform upon which the quality of relationships are built. This activity will help you pinpoint those weak relationships which will be detrimental to performance and those relationships which are strong and upon which your success is built. |
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AudienceFor executives wishing to develop their own relationship building skills or teamleaders wishing to coach or train their teams in the skills and importance of good colleague care. |
Learning methodActive. Drawing your own network helps visualise the links between yourself and others, and demonstrates those that rely on you and those upon whom you rely. |
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