Purpose

This audit enables you to assess how well embedded customer service is in your organisation's culture. It provides a means of rapid evaluation.

Benefits

Provide yourself with a quantitative analysis of the current quality of your organisation's customer service.

Related Solutions

Audience

Trainers and those wishing to give new impetus to their service initiatives.

Learning method

Practical. Questionnaire analysis

Time to Complete

Length

pages

Participants

Price

(inc. VAT)