Purpose

This benchmarking activity opens participants' eyes to how others in different businesses deliver customer service.

Benefits

An exciting and stimulating activity which benchmarks service and provides a host of new ideas of service techniques to trial.

Trainers and those wishing to give new impetus to their service initiatives.

Active. Taking the live role of a customer of different businesses.

Project + 45 minutes discussion

pages

more then one

£5 Pounds Sterling
(inc. VAT)