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Designing A Themed Service Campaign by 
            Antoinette Urwick and Dave King

Purpose

This activity helps participants design a campaign for sustaining customer service.

Benefits

This activity helps participants take new service ideas and to plan a campaign for their successful introduction.

Audience

Trainers and those wishing to give new impetus to their service initiatives.

Learning method

Active. Storyboarding

Time to Complete

60

Length

4 pages

Participants

more then one

Price

£5 Pounds Sterling
(inc. VAT)

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