
PurposeThis activity provides participants with a simple mechanism for encouraging feedback about the new customer service ideas. |
BenefitsFeedback is crucial if a judgement can be made of the success of service ideas and the way it is delivered individually. |
Related SolutionsGetting More Feedback from Customers Getting Performance Feedback from Colleagues How to Deliver Quality Online Customer Service and Support |
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AudienceTrainers and those wishing to give new impetus to their service initiatives. |
Learning methodActive. Trio based activity on how to provide individual service to customers. |
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