
Purpose and benefitsComprehensive product and market information helps to improve sales performance. Market guides ensure that a salesforce has all the information needed to achieve high levels of market penetration. The salesforce should be aware of all elements of a marketing programme. Using the Internet as a communications channel can save time and improve the quality of information to the salesforce, as it gives sales staff immediate access to the latest information. |
Related SolutionsDelivering and Delighting—A New Spirit at Work How to Localise a Website for Different Languages Managing Change in Communications Technology Putting Product Information on the Internet Turning Data into Information, Knowledge and Organisational Intelligence |
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MethodManagement checklist, answers to FAQs, common traps, and suggested action plans. |
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