
PurposeTo get full benefit from customer data, analyse it, and make it available to the right people. Review data, and focus on questions important to your business. Where possible, create a data analysis team to be responsible for identifying the data required, collecting it, analysing it, and distributing it. |
BenefitsThis action list provides instant and helpful guidelines. |
Related SolutionsBuilding One-to-one Relationships Carrying Out Customer Research Complying with Data Protection Legislation Increasing Lifetime Customer Value Maintaining Good Customer Relationships Turning Data into Information, Knowledge and Organisational Intelligence |
|
AudienceFor managers whose roles involve analysing customer data. |
Learning methodManagement checklist, answers to FAQs, common traps, and suggested action plans. |
||
Time to Complete
|
Length
|
Participants
|
Price
|
© 2008 Echelon Learning Ltd.
Privacy and Terms and Conditions