Purpose and benefits

Management consultancy is a fast-growing industry that can promise more than it can deliver.
The boundaries are blurring between types of consultancy and in the relationships between consultants and suppliers.
To be effective the consultant’s role needs to be carefully defined and managed.
Successful projects foster a partnership between consultants and their clients.
Unless organisations feel confident that they can implement and maintain changes after the consultants have left, the project has been a failure.
The true test of the consultants’ worth is whether or not the organisation would work with them again—although it may not choose to.