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Purpose and benefits

Michael Hammer has been, since the early 1990s, one of the most quoted management authors. He co-authored "Reengineering the Corporation" , which has world-wide sales of more than two million. No wonder, then, that "TIME" magazine included him in its first list of America’s 25 most influential individuals. His latest book, "The Agenda" , delineates nine ways managers can compete more effectively in the 21st century. A company can have brilliant leadership and an effective strategy, but these don’t guarantee success. What’s too often missing—and, therefore, what has always interested me the most—is operations: getting things done. I’m on an eternal quest for more effective ways of executing.