Add to basket

The Experience Economy by 
            B. Joseph Pine & James H. Gilmore, Bloomsbury

Purpose and benefits

The book shows how to differentiate what appear to be basic products and services by adding value. The result is a ‘consumer experience’ which can be marketed at a much higher price than the core product. This is a very useful approach for anyone involved in product or service development, and the book provides many examples to illustrate the process.

Method

Abstract. Digest of management book; contribution and context.

Time to Complete

10

Length

3 Pages

Participants

one

Price

£2 Pounds Sterling
(inc. VAT)

Add to basket