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How to Develop Diagnostic Questioning and Active Listening Skills by 
            Jenny Hill

Purpose

This individual activity will provide you with

  • a framework for developing a diagnostic questioning style

  • a personal audit to improve your active listening skills.

Benefits

Develops the important skills neede to facilitate effective problem solving.

Audience

Anyone in a client facing role or for those who wish to develop their questioning and listening skills for problem solving.

Learning method

Framework and audit.

Time to Complete

30

Length

8 Pages

Participants

more then one

Price

£5 Pounds Sterling
(inc. VAT)

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