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Int. Communication / Knowledge Management Audit

Jenny Hill

Purpose

This activity enables you to identify how well your department or organisation performs against 4 important principles of colleague care: pooling, allying, learning and supporting.

Benefits

In 1986 it is estimated 75% of knowledge required by Managers could be stored in their heads. By 1997 this had dropped to between 15-20% as knowledge required exploded. Smart businesses have recognised this and put in place effective means of capturing this information. This audit is a great way to start.

Audience

For managers, departmental heads and team leaders wishing to determine the effectiveness of their existing knowledge management and intra departmental communication procedures.

Learning method

Practical. Audit of 48 statements covering a comprehensive range of co-worker and knowledge capture issues. Feedback based on PALS system.

Time to Complete

20 minutes

Length

9 pages

Participants

1

Price

£5 Pounds Sterling
(inc. VAT)

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