Purpose

This service focused activity comprises some formats in which to receive customer compliments and build upon customer satisfaction and loyalty.

Benefits

A simple compliment can go along way to motivating people - yet how many of us think about collecting compliments, both internal and external, and ensuring they are shared amongst the team. This activity will help you design suitable ways of harvesting compliments

Related Solutions

Audience

Experienced customer contact employees

Learning method

Reflective. Thought provokers and activity to design appropriate employee and customer compliments forms.

Time to Complete

20 minutes

Length

4 pages

Participants

2 plus

Price

£5 Pounds Sterling
(inc. VAT)