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Purpose and benefits

This book focuses on the human aspects of change management. Change is a situation. What the author calls ‘transition’ is the psychological process people go through to come to terms with change. The book stresses that change involves people and that managers and leaders must help people deal with the transition. The author shows, through practical examples, how managers should make people feel comfortable during a period of change and offers advice, as well as case studies, on the best way to achieve this.