PurposeA communication skills activity which helps participants in their presentation of an effective case over the telephone |
BenefitsEnables participants to get to the point quickly, manage the discussion and gain agreement over the telephone. |
Related SolutionsAdvantages & Disadvantages of the Telephone Handling Questions and Objections Improving Customer Handling on the Telephone Presenting - Using the Alexander Technique Telephone Skills: Making Calls |
|
AudienceFor participants at all levels who want to develop their presentation skills on a one-to-one or group basis. |
Learning methodActive. Working in small groups participants use a simple framework to plan and make a case over the telephone and receive feedback on their performance. |
||
Time to Complete
|
Length
|
Participants
|
Price
|
© 2008 Echelon Learning Ltd.
Privacy and Terms and Conditions
Add to basket
pages
