Purpose

This communication skills module provides you with guidance for making the best of sending and receiving e-mail messages in a virtual team.

Benefits

E-mail is so popular as it is low tech, high touch, instant communication for people working at a distance. This useful activity helps individuals consider what information is suitable for e-mail, how best to compose messages and how to systematically screen and manage e-mail.

Related Solutions

Audience

Leaders of virtual teams and people who train and develop managers to lead virtual teams.

Learning method

Practical. Choosing and using e-mail activity plus checklist.

Time to Complete

Length

pages

Participants

Price

(inc. VAT)