Purpose

By the end of this module you will understand the underlying meaning of some of the terms used in negotiation. It will help you to:

• Read into the deeper meanings of some of the verbal clues and clues that people give out during negotiations

• Demonstrate the use of ‘possibility language’ in negotiations and discussions.

Benefits

Language is littered with clues. Listening out for them and knowing how to act to take advantage of the momentum that clue provides is a key skill for the advanced negotiator. Sending signals can be equally important so learning the language of negotiation will make you a fluent negotiator.

Related Solutions

Audience

For sales managers wishing to develop their team, or for all those who find negotiation a required skill in the successful fulfillment of their job.

Learning method

Two part activity reading and sending verbal signals.

Time to Complete

Length

Pages

Participants

Price

(inc. VAT)