Purpose

By the end of this module you will increase your awareness of negotiation tactics and be able to:

• identify a significant number of tricks, tactics and gambits that may be ‘played’ upon you by those with whom you are negotiating

• describe how to counter or defend yourself against some of the more unscrupulous gambits

• use those tips, tactics and strategies that might be appropriate to you in your professional selling situation.

Benefits

Being forewarned is being forearmed! This is an invaluable activity both for the novice and experienced negotiator as it provides insight and reinforces skills.

Related Solutions

Audience

For sales managers wishing to develop their team, or for all those who find negotiation a required skill in the successful fulfilment of their job.

Learning method

Activity enabling you to recognise 20 commonly used negotiation techniques and the colourful turns of phrase used to describe them.

Time to Complete

Length

Pages

Participants

or + team

Price

(inc. VAT)