Purpose

This interpersonal skills activity helps participants to recognise different styles of behaviour and using assertiveness in situations where people need to be managed tactfully.

Benefits

Learn how to stand up for your rights while respecting the rights of others.

Related Solutions

Audience

First line or emerging managers, supervisors and team leaders.

Learning method

Active. Choosing and using appropriate words, voice tones and behaviours.

Time to Complete

up to 20 minutes

Length

pages

Participants

Price

(inc. VAT)