PurposeThis introductory audit enables you to determine the communication media most used by participants and the advantages and disadvantages as perceived by them. |
BenefitsCheck out how confident participants really are in using the internet, their voicemail system, or the video conferencing facilities etc. People do not like to admit they do not know how to operate a new system such as e-mail. From this audit you will be able to determine what areas your communications training should cover. |
Related SolutionsBetter Communication with Resellers Communicating Customer Service Electronic Communication - Choosing the Right Medium |
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AudienceTrainers / Participants who communicate electronically |
Learning methodPractical. Questionnaire and Training Plan. |
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Time to Complete1 week |
Length4 pages |
Participantsany number |
Price£5 Pounds Sterling |
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