
PurposeThis communication skills activity sharpens participants' verbal skills so they can express themselves clearly and concisely when sending voicemail or leaving an Ansaphone message. |
BenefitsPractice in using the 4 Cs method of communicating provides participants with the confidence to transmit messages clearly. |
Related SolutionsImproving Customer Handling on the Telephone Telephone Skills: Making Calls |
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AudienceTrainers and learners who communicate electronically. |
Learning methodActive. Paired activity using tape recorders. |
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Participantsup to |
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