
PurposeSession summariser to help participants summarise what they have learned from a course on customer service or colleague care. |
BenefitsAn effective, entertaining and unique way to get participants to summarise what they will take away from the course. Their results can be turned into motivational posters in their work place. Especially relevant for sessions relating to customer care, colleague care and team working. |
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AudienceAll levels |
Learning methodActive. An activity for teams of 4 to 6 in which they complete a statement maze to describe the key points they will take away from the course. |
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