Purpose

This quiz helps people check their general and product knowledge of the business they work in.

Benefits

This is a real fun way of developing quality customer service over the telephone by building a sound knowledge of your organisation's products and services.

Related Solutions

Audience

Trainers and those in contact with customers over the telephone.

Learning method

Active. Team based quiz.

Time to Complete

- 30 minutes

Length

pages

Participants

up to

Price

(inc. VAT)