Purpose

This activity helps improve people's knowledge of the capabilities of their telephone system. It's a first priority in developing telephone skills.

Benefits

Modern day telephone systems make business calls simpler and more effective if the facilities are understood and used.

Trainers and those in contact with customers over the telephone.

Practical. A check and development of user's knowledge of what facilities your service has and how to use them.

pages

up to or individual

£5 Pounds Sterling
(inc. VAT)