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Designing A Themed Service Campaign by 
            Antoinette Urwick/Dave King edited by David Hill

Purpose

This training activity helps participants plan and design a campaign for sustaining customer service.

Benefits

A useful tool with which a team can organise service initiatives to implement and sustain success.

Audience

Teamleaders and all those wishing to embed a service focused culture into the organisation.

Learning method

A storyboard for a customer service campaign.

Time to Complete

40

Length

4 pages

Participants

2-16

Price

£5 Pounds Sterling
(inc. VAT)

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