Purpose

This activity provides you with a framework for managing conflict within a virtual team.

Benefits

Unless conflict is dealt with effectively, it can lead to a breakdown in relationships and a deterioration in job performance. People using this practical activity benefit from being able to use a framework for mediating in a conflict situation.

Related Solutions

Audience

Leaders of virtual teams and people who train and develop managers to lead virtual teams

Learning method

Practical. Exercise using the conflict resolution model and checklist.

Time to Complete

20 minutes

Length

5 pages

Participants

1

Price

£5 Pounds Sterling
(inc. VAT)