Purpose

This communication skills module provides you with the principles to follow in managing conferences either by phone or by video and to practice these skills.

Benefits

As telecommunications become cheaper and more effective, virtual teams can keep in touch via video conferencing and conference calling by phone. Individuals benefit from using this activity by discovering the difficulties that they may encounter when chairing a conference call and how they can be overcome.

Related Solutions

Audience

Leaders of virtual teams and people who train and develop managers to lead virtual teams.

Learning method

Active. Role play and feedback activity and checklist.

Time to Complete

Length

pages

Participants

Price

(inc. VAT)