Add to basket

Developing Service Values by 
            Antoinette Urwick and Dave King

Purpose

In this activity participants develop a strong visual reminder of what can make customer service unique.

Benefits

Pictures speak louder than words - especially when it comes to communicating a concept as intangible as organisational values. This activity enables participants to display the energy, trust, and complexity of their corporate values without resorting to the boundaries of words.

Audience

Customer service staff and all those interfacing with customers.

Learning method

active. The development of an organisational values collage.

Time to Complete

30

Length

5 pages

Participants

more then one

Price

£5 Pounds Sterling
(inc. VAT)

Add to basket