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Could We Deliver Legendary Service? by 
            Antoinette Urwick/Dave King edited by David Hill

Purpose

This training activity enables participants to rate how they feel the organization is doing in striving to achieve legendary service.

Benefits

Review of current service and the opportunities for the delivery of superior service.

Audience

Team leaders and all those wishing to embed superior service into the culture of the organisation.

Learning method

Exemplar activity.

Time to Complete

30

Length

4 pages

Participants

2-16

Price

£5 Pounds Sterling
(inc. VAT)

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