Purpose

In this training activity participants are introduced to the idea of a branded customer experience and learn ways to deliver the consistent behaviour required of a brand.

Benefits

Branding service can ensure it is memorable to the customer and usable by the company in a host of marketing initiatives.

Related Solutions

Audience

Team leaders and all those who wish to ensure service is embedded in the culture of the organisation.

Learning method

Activity based around identifying major customers and their needs.

Time to Complete

Length

pages

Participants

2-16

Price

(inc. VAT)