Purpose

This practical training activity helps managers/supervisors move their team from describing service goals to planning the action that will implement them.

Benefits

Offers the means of creating goals and an associated action plan.

Related Solutions

Audience

Team leaders and all those who wish to ensure their people are customer focussed.

Learning method

Flip chart training activity.

Time to Complete

Length

pages

Participants

2-16

Price

(inc. VAT)