Purpose

This customer service activity raises awareness of the needs of people from a different culture.

Benefits

Fascinating activity based around the different meanings and different behaviours of peoples from different cultures. A real support to the international businessman.

Related Solutions

Audience

For those employees who have face to face, written or telephonic communication with disabled customers.

Learning method

Practical. Knowledge check of different behaviours and mores of people from different cultures.

Time to Complete

Length

pages

Participants

or more

Price

(inc. VAT)